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EXCELLENTTrustindex verifies that the original source of the review is Google. We recently hired Strong Basements for a full basement lowering and underpinning project at our home in Etobicoke, and we couldn’t be happier with the results. Denis and his team were extremely professional, organized, and tidy throughout the entire process. They handled everything from the drawings and building permits to the actual underpinning, waterproofing, installation of a new drain system, and pouring a brand-new concrete floor. The new floor is perfectly level, very smooth, and honestly looks fantastic. Price-wise, they were in the mid-range compared to the other quotes we received, but the quality of their work for that price is outstanding. You really feel like you’re getting top-tier craftsmanship without the premium mark-up. Overall, highly recommend Strong Basements Inc. if you’re looking for reliable, skilled, and professional contractors. Denis and his crew truly delivered.
Owner's reply
Thank you for sharing this detailed review. I truly appreciate that you took the time to describe your experience. Working on your Etobicoke home was a straightforward and well organized project, and I am glad to hear that the entire basement underpinning and lowereing process turned out the way you expected. Basement lowering is never a simple job, and it is encouraging to hear that the results made the effort worthwhile. Your comments about the quality of the concrete finish and the overall value mean a lot to our team. We put a lot of attention into keeping the site clean, staying organized, and making sure each stage is done properly, and it is good to know that this was noticed. Thank you again for trusting Strong Basements Inc. with this project. If you ever need guidance or future work, you are always welcome to reach out.Posted on GoogleTrustindex verifies that the original source of the review is Google. This review is long overdue. Strong Basement did waterproofing and repaired a crack in my crawl space last fall. It was really tough work, the crawl space has a very low ceiling, and once the soil was dug out, things didn’t go exactly as planned. Denis and his team adjusted right on the spot, no drama, no extra $$, just elegant solutions. They also kept everything moving with the other subcontractors (scheduling garbage bins, cement trucks, and more), with no delays. His crew was just as impressive: professional, not afraid of hard work, and incredibly fast. Denis (the owner) deserves his own spotlight! He is patient, a true listener, and takes time to explain everything in simple, clear words. He gave me confidence through a very stressful project and showed real care for both the work and the client. They were reliable, hardworking, and professional. Thankyou Denis and the Team. I’m grateful our paths crossed!
Owner's reply
Thank you Inna so much for taking the time to share your experience with our team. We are truly grateful for your kind and detailed words. We well remember your project. Underpinning a foundation to prevent a house from sinking, especially in challenging sandy soil with elevated groundwater, is complex and demanding work. It truly was a tough job, and we sincerely appreciate you highlighting how Denis and the crew adapted on the spot when faced with the unexpected. Our main goal is to navigate those challenges and provide clear, drama-free solutions to give our clients peace of mind through what can be a very stressful process. Hearing that Denis's communication gave you confidence and that you found our crew to be professional and hardworking means a great deal to us. Thank you once again for trusting Strong Basements with such a critical project for your home. It was a pleasure to work with you, and we're so glad our paths crossed! All the best, Denis and the Team at Strong Basements.Posted on GoogleTrustindex verifies that the original source of the review is Google. Denis is extremely professional and polite. Everything was done on time and priced fairly. I would highly recommend them to anyone looking for underpinning!
Owner's reply
Thank you, Peter. I appreciate your feedback and your trust in our work. I am glad the project was completed on schedule and to your expectations. Your recommendation means a lot to us.Posted on GoogleTrustindex verifies that the original source of the review is Google. Reliable and professional. I called for an estimate and Dennis scheduled and confirmed our appointment. He gave a thorough and professionally sound assessment of our issue, luckily we didn't need any work done but I would definitely trust him with the job if there was.
Owner's reply
Thank you Mimi, for sharing your experience! We're glad Denis could provide a thorough and professional assessment for you. Even though no work was necessary this time, we appreciate your trust in us and look forward to potentially assisting you in the future. Your confidence in our reliability and professionalism is greatly valued!Posted on GoogleTrustindex verifies that the original source of the review is Google. Just wrapped up another project with Strong Basements, focusing on basement underpinning and installing an insulated concrete floor this time. Living in Etobicoke, I’ve seen my share of home improvement projects, but the professionalism and quality of work from these guys stand out. From the beginning, Denis was incredibly helpful, providing a detailed and transparent estimate that offered great value for the money. Despite the complexity of the work, especially with the underpinning, his team managed to keep everything on track. We did encounter a couple of hitches along the way due to the nature of our home's foundation, but the way Denis and his crew handled these issues was impressive. They ensured that all solutions were thoroughly explained and executed with precision. Big thanks to Denis and everyone at Strong Basements Inc. for their dedication and for turning what could have been a stressful process into a smooth and satisfying experience. Highly recommend their services if you're looking to upgrade your basement with a team that goes above and beyond.
Owner's reply
Thank you, Matheus, for your wonderful review! We're delighted to hear about your positive experience with our basement underpinning and insulated concrete floor installation in Etobicoke. Your acknowledgment of Denis's helpfulness and our team's professionalism means a lot to us. We appreciate your recommendation and are glad we could make your project smooth and satisfactory. Looking forward to serving you again!Posted on GoogleTrustindex verifies that the original source of the review is Google. Working with Strong Basements for my Etobicoke home's basement concrete flooring was the right decision. Not only was their team highly professional and detail-oriented, but the pricing was also very competitive compared to other quotes I received. The quality of work is truly outstanding, with a strong focus on customer relationships. Denis provided a clear, thorough consultation, walking me through every step of the process. I'm impressed by the durability and finish of the concrete floor. For anyone in Toronto looking for high-quality concrete basement flooring at a great price, I highly recommend Strong Basements.
Owner's reply
Dear Anastasia Mazanova, Thank you for your wonderful review and for choosing Strong Basements for your Etobicoke home's basement concrete flooring project. We're delighted to hear that you found our team to be highly professional, detail-oriented, and competitively priced. At Strong Basements, we strive to deliver not just outstanding work quality but also to foster strong customer relationships by providing clear, thorough consultations and understanding each client's unique needs. Denis and the rest of our team are thrilled to know that you are satisfied with the durability and finish of your concrete floor. It's our goal to ensure every project we undertake meets our high standards for quality and customer satisfaction. We're grateful for your recommendation to others in Toronto seeking high-quality concrete basement flooring. Should you or anyone you know require our services in the future, please don't hesitate to reach out. Thank you again for your trust in Strong Basements, and we look forward to the opportunity to serve you again. Best regards, Strong Basements' Team.Posted on GoogleTrustindex verifies that the original source of the review is Google. Wife had called a few companies and most of them struggled with setting up a visit for a quote. Strong Basements was very punctual, responsive and helpful in our first meeting. Denis walked us through what was required and put us in touch with all the personnel required. Job ran long, as most renovations do, but his team was more than equipped for the task. He was able to solve any problems that arose. Renovations are never easy, for the customer or the contractor but Denis was very hardworking and open about the process. Would definitely recommend to anyone else look to underpin or waterproof.
Owner's reply
Dear Tony Huang, Thank you for your thoughtful review and for choosing Strong Basements for your underpinning and waterproofing needs. We're delighted to hear about your positive experience with Denis and our team. Punctuality, responsiveness, and thorough communication are pillars of our service, and it's rewarding to know these aspects stood out to you and your wife. We understand that renovations can extend beyond expected timelines, and we appreciate your patience and understanding as we navigated through the challenges that arose. Our team is committed to finding effective solutions and ensuring the job is done right, even when unforeseen issues come up. Hearing that you would recommend our services means the world to us. We're here for you and anyone in your network who may need assistance with basement underpinning or waterproofing projects in the future. Your trust and support motivate us to continue delivering high-quality work and maintaining open lines of communication with our clients. If there's anything more we can do for you, or if you have any further projects in mind, please don't hesitate to get in touch. Warmest regards, Strong Basements' team.Posted on GoogleTrustindex verifies that the original source of the review is Google. Good basement waterproofing contractors. High quality work and materials, professional and polite employees. I satisfied with the price and service approach i have got from this company. The reason of the four star rating is that it took them one day longer to complete the job then it was promised. But anyways I definitely will recommend strong basements to anyone with basement waterproofing problems.
Owner's reply
Dear Mark Oliver, Thank you for taking the time to share your feedback about our basement waterproofing services. We're thrilled to hear you appreciated the quality of our work and the professionalism of our team. It's always our goal to provide top-notch services at a fair price, and we're glad that resonated with you. We understand that the project took a day longer than anticipated, and we sincerely apologize for any inconvenience this may have caused. Timeliness is crucial in our line of work, and we're constantly looking for ways to improve our efficiency without compromising on quality. Your feedback is invaluable in that process. We're honored that you would recommend Strong Basements to others facing basement waterproofing issues. If you or anyone you know needs further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Strong Basements' team.Posted on GoogleTrustindex verifies that the original source of the review is Google. Good guys do the good job. I have got basement waterproofing done in my place by Strong Basements. It was a massive water leak in my basement. Now it is dry for a year, with no signs of water. Thanks.
Owner's reply
Dear Ashley Malcovich, Thank you for your wonderful review and for choosing [Your Business Name] for your basement waterproofing needs. We're thrilled to hear that our team effectively addressed the massive water leak in your basement, ensuring it's been dry for a year with no signs of water. Our commitment is to provide top-quality waterproofing solutions that deliver lasting results, and your feedback reaffirms the hard work we put in every day. We're here for any future needs or to assist anyone you know who may benefit from our services. Thanks again for trusting us with your home! Best regards, Strong Basements' Team.
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